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Client Success Manager

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At Energy Lab we live by the quote “healthier people make better companies”. We don’t just ‘go to work’, our people spend each day with like-minded colleagues who have passion and drive and want to deliver on this important promise.

So if you’re looking for a values-led business and a job that can change your life, Energy Lab is the right place for you. We're the largest provider of employee engagement, health and performance solutions in Belgium, and we’re working with businesses around the world to improve the health and happiness of their employees so they are performing at their best. We're proud to be a part of Golazo Group in support of our mission to make more people move!

What you will be doing:

We're currently searching for an ambitious Client Success Manager to join our awesome team in Gent. In this role you'll be working closely with the whole team to help to build, manage, nurture and renew your own portfolio of clients. You will be tasked to accompany your clients throughout the entire program cycle, and by ensuring diverse and exciting projects are carried out flawlessly. You will help to develop engaging health campaigns & communications to positively influence program participation and ensure that our solutions are successfully launched for both clients and members. Post launch, you will ensure ongoing engagement by providing communication and support. You will prepare and deliver analytical reviews for each account, develop strategic and consultative recommendations and action plans aligned with client’s goals and objectives and most importantly retain, upsell and grow the client base for the following year.

We ask:

  • A true team-player attitude with well-developed interpersonal skills leading teams to performance and personal development
  • Exemplary client service skills with the ability to maintain and extend high quality client relationships across senior stakeholders
  • Excellent understanding and experience of the digital industry, with a high affinity for social media and strong marketing thinking
  • Strong project management skills with attention to detail : a true make-it-happener mentality
  • Educated to masters degree level or equivalent in a related field of study
  • Fluent, clear and articulate in verbal communication with the ability to convey interest and enthusiasm when presenting
  • Fluent in Dutch, French & English (oral & written) 

We offer: 

  • A young, super dynamic and attractive working environment with amazing colleagues and fascinating clients to work for
  • A salary package in line with your experience and your responsibility
  • Unlimited access to our Energy Lab services, to coffee & the ping-pong table
  • And so much more…

Interested? Send your CV and motivation letter asap to jobs@energylab.be, stating 'Client Success Manager - Your Name'.

We strongly believe that healthy people make better companies. Energy Lab

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